LegaHelps legal and privacy notice
Data Retention
Proposed privacy-first retention schedule for counsel approval.
Intake and lead records
Abandoned or draft intakes are scheduled for deletion after 30 days. Unmatched or organization-rejected leads are scheduled for deletion after 90 days. Submitted or accepted leads and their transcripts, summaries, and attachments are scheduled for deletion after 365 days.
Subscriber Case Data
Subscriber Case Data is retained while the subscription is active and deleted no later than 90 days after termination, unless a legal hold or other legal requirement applies.
Security and operational records
Rate-limit and abuse-prevention records are retained for 30 days. Encrypted backups are retained for 30 days. Operational audit and inbox history are retained for 365 days.
Legal holds and deletion
A documented legal hold overrides automated deletion. Purge runs are idempotent, delete associated private object-storage files, record non-content deletion counts and failures, and support dry-run review before enforcement.